The speed and ways in which we communicate have become instantaneous—faster than you can send a text message. We live in a world that runs at the speed of real-time, where continents and oceans separate business partners and offices, but not business. The evolution of communication has taken the ways we collaborate and split them down many different avenues.

As the days of single traditional phone calls are dwindling, Voice over IP (VoIP) methodology, a method that allows for phone calls to be taken and received over an Internet connection, is on the rise. According to In-Stats, a market research firm, the amount of VoIP users today has increased to 139 million.

So, what makes VoIP and unified communications so common among businesses, and why should you invest in it?

  1. It’s cost effective. While the initial cost of installation can be hefty, the long term ROI on unified communications easily makes up for it. With a single platform to manage, it’s no longer necessary to deploy multiple teams for separate voice and data networks. The cost of calling long-distance also becomes more manageable.
  2. It’s versatile. The wide spectrum of communication outlets we use today such as email, instant messages, voice and video chat can be used personally and professionally. Companies are taking advantage of all of these outlets to help connect their employees, business partners, and clients. Unified communications makes it easier for members of a workforce to collaborate—no matter where they are.
  3. It supports multiple applications. Advanced applications are available at our fingertips to make the daily tasks we complete quick and easy. With applications that allow voicemail to be delivered via email and click to call services on websites, companies can achieve seamless communication between their employees and clients.
  4. It’s easy to use. VoIP and unified communication features allow users to easily customize their devices to do exactly what they would like them to do. Users have the capability to easily change features such as call forwarding, speed dial, hold music, call block, and away messages.
  5. It’s geographically diverse. Communication does not have to be within the confines of office walls. For example, mobile devices can be tied to office phones for easy access while traveling and working from home. Unified communications give companies the ability to have a tight knit interactive workforce, regardless of location.

The expansion of communication outlets over the years has grown in ways that have significantly helped companies do business. Our fast-paced world keeps us busy and moving, but there is always a way to stay connected. VoIP and unified communications can significantly change the way you do business, and is certainly worth your dollar.